Guides
Straight answers to the questions that come up before the work is booked.
Questions homeowners ask first
Who Owns the Sewer Line From Your House to the Street?
The sewer line between my house and the street is blocked. Is that mine to fix, or does the City own it?
Read →What a Sewer Repair Costs, and Why Nobody Quotes It Over the Phone
How much is it going to cost to fix my sewer line, and why will nobody give me a number on the phone?
Read →Combined and Separate Sewers, and Which One Is Under Your Street
Why does my basement back up every time it rains hard when a friend's house across the county never does?
Read →Roots Get the Blame. Grease and Wipes Get There First
Everyone tells me a blocked sewer line is tree roots. Is it actually tree roots?
Read →Stopping Sewage Coming Up Through the Basement Floor Drain
Sewage came up through the basement floor drain. What actually stops it happening again?
Read →Orangeburg or Clay: What Your Sewer Pipe Is Made Of
My house was built in the 1950s. Is the sewer pipe the Orangeburg stuff people warn about?
Read →What the work looks like



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- Valid through December 31, 2026.
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